{
  "Messages": {
    "Situational": [
      {
        "Enabled": true,
        "MsgDetail": {
          "MsgId": "EmergencyMessage",
          "MsgText": {
            "en-US": "<speak>Due to storms in the north east, services in several states have been affected. We are working to restore at the earliest.</speak>",
            "es-US": "<speak>Debido a las tormentas en el noreste, los servicios en varios estados se han visto afectados. Estamos trabajando para restaurar lo antes posible.</speak>"
          }
        }
      }
    ],
    "Static": [
      {
        "MsgId": "TechDifficultiesErrorMessage",
        "MsgText": {
          "en-US": "<speak>We are currently experiencing technical difficulties, please try again later.</speak>",
          "es-US": "<speak>Actualmente estamos experimentando dificultades en el sistema. Por favor devuelva la llamada en otro momento.</speak>"
        }
      },
      {
        "MsgId": "GreetingMessage",
        "MsgText": {
          "en-US": "<speak><prosody pitch='x-high' volume='+6dB'>Hello!</prosody><break time='.3s'/> <amazon:breath volume='x-soft' duration='x-short'/><prosody pitch='+25%' rate='-2%'>You have reached the intelligent voice experience brought to you by Amazon Connect.</prosody>\n \n</speak>",
          "es-US": "<speak><prosody pitch='x-high' volume='+6dB'>Ola!</prosody><break time='.3s'/> <amazon:breath volume='x-soft' duration='x-short'/><prosody pitch='+25%' rate='-2%'>Has alcanzado la experiencia de voz inteligente que te ofrece Amazon Connect.</prosody>\n \n</speak>"
        }
      },
      {
        "MsgId": "LanguageSelectionPrompt",
        "MsgText": {
          "en-US": "<speak>Para continuar en español, oprima nueve.</speak>",
          "es-US": "<speak>To continue in English, press 9.</speak>"
        }
      },
      {
        "MsgId": "SampleTransitionMessage",
        "MsgText": {
          "en-US": "<speak>The rest of the experience will continue in the language you selected. Good Bye.</speak>",
          "es-US": "<speak>El resto de la experiencia continuará en el idioma que seleccionó. Adios.</speak>"
        }
      }
    ]
  },
  "MsgGroup": "1000_GreetingLanguage"
}